TERMS AND CONDITIONS


ALL TERMS AND CONDITIONS STATED BELOW APPLY TO EVERY DELIVERY.
EACH PURCHASE MADE AT SOMETHING, IMPLIES THAT ALL TERMS AND CONDITIONS ARE READ AND APPROVED BY THE CUSTOMER.
THESE TERMS AND CONDITIONS ARE SPECIFIC TO BELGIAN LAW.



PRICING

The prices listed at Something, are valid retail prices as of date of publishing and are subject to change following fluctuations in cost of material.



PRODUCTION AND DELIVERY

Something works 'on-demand' and items can be ordered over email or a provided link to the Etsy shop only. You will then receive an invoice and payment
instructions in wich you are kindly requested
to pay within 7 working days. This to insure Something to have sufficient funds to process your order.

Duration of dispatch time may be up to 14 days from the date of payment received, depending on stock availability and production-time;

Something is a small-scale and part-time enterprise wich might result in a small delay in production depending on number of incoming orders and workload.
Also, please allow sufficient time for delivery, in case of special dates (e.g. birthdays, anniversaries, etc).

All items are sent via DPD.
Something can not be held responsible for delayed delivery times duo to strikes or any other event
that may delay delivery. Something retains ownership of goods, until all goods are completely paid for by the customer.



COMPLAINTS

Any complaints are to be logged within 7 days of the delivery date and must be sent via registered mail for legal compliance.
If the complaint is found to be just, Something's liability is limited to the exchange of goods only.
All liability of Something is limited to the actual payment made, at the time the goods were ordered.



PHOTOGRAPHY

Brand photography and styling is done by Something.

All photography is under copyright.

Photography has been made as representative of the item as possible. However, some items may vary as prints are individually and manually printed.
Also the ink coverage may vary due to the use of stamps. This is how Something creates added value and ensures the customor of purchasing a one-of-a-kind item.



RETURNS AND EXCHANGES

The cost for returns is for the customer.

Returned items purchased from Something will be subject to a refund, minus the cost of postage, provided that the items are returned unworn,
unwashed, and in their original undamaged condition and packaging within 14 days of the delivery date.

Something cannot refund or exchange special orders or commissions.

Please contact Something directly as soon as possible to notify if you are returning your purchased item.

Something recommends that you use signed for delivery, when returning an item within Belgium and internationally signed for for the rest of Europe and World Wide.

The returning item remains the customers responsibility until that item is received by Something.

In case of an exchange of damaged goods, Something will not bill any shipping costs.
When there is the matter of a 'change of heart' by the customor Something cannot be responsible for free shipping and new shipping costs must be upheld by the customer.



DAMAGED GOODS

Something will not send out any damaged goods and sent items are carefully checked on quality before being dispached.
A photograph of the item, taken before dispatch, is also kept in-house to take away any doubt.

When an item is damaged upon arrival it is eligable for a refund or exchange providing the damage did not occur by wear or tear.



T-SHIRTS AND OTHER TEXTILES

T-shirts and other textiles are not designed in-house so I depend on seasonal availability from my suppliers in terms of color, model, size and kwantity.

When an item is no longer available at my supplier, you will be notified and I will try to accommodate you as best as I can in finding you an alternative.
When no agreement is reached a refund will be an option, but the customor can also choose to obtain a gift certificate for the same amount to use for a future purchase.

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